1. General provisions
1.1. These rules of purchase and sale in the e-shop depexa.lt, hereinafter referred to as the Rules, determined by the buyer - the person acquiring the goods, and the seller, UAB Depeksa LT, mutual rights, duties and responsibilities when purchasing goods in the e-shop depexa.lt (hereinafter referred to as the e-shop).
1.2. Buyer, placing an order for goods, confirms, that he has read these rules, understood and committed to complying with them.
1.3. The seller reserves the right, supplement or amend these rules without prior notice. Rules applicable to the buyer-seller relationship, valid at the time of ordering.
2. Conclusion of the contract
2.1. The contract of sale between the buyer and the seller shall be deemed concluded from the moment of sending the order acceptance confirmation to the buyer at the e-mail address specified by him.. After concluding a sales contract, these rules become an integral part of the contract of sale.
2.2. All contracts, concluded with buyers, are stored in the e-shop depexa.lt.
2.3. The basket of goods and services specified in the buyer's order, their quantity, the price and other conditions become a mandatory and integral part of the contract from the date of sending the order acceptance confirmation to the buyer to the e-mail address specified by him.
3. Price of goods
3.1. The seller has the right to change the prices of goods sold in the e-shop at any time.
3.2. Prices in the e-shop are indicated with VAT.
3.3. The price of the goods does not include the cost of delivery of the goods, they are calculated at the time of booking and added to the final price of the booking.
3.4. Price of the item, which the Buyer undertakes to pay the seller, is the price, specified in the buyer's shopping cart at the time of ordering.
4. Delivery of goods
In the DEPEXA e-shop, orders are delivered using the OMNIVA ATM (price 3,50 Eur) and LITHUANIAN POST (by registered priority mail in Lithuania, price 3,50 Eur). You can pick up the ordered goods free of charge in our showrooms at DEPEXA: Vilniaus ave. 16/Vilniaus g. 10 or Ukmergės st. 233, in Vilnius
To pick up the goods, please call tel in advance.: +370 638 30 262;
4.1 Deadline for delivery of goods.
Most packages are packed and shipped the same day. Delivery of shipments in Lithuania takes time 1-4 d.d..
5. Product warranties
5.1. Each email. the details of the goods sold in the store shall be indicated in general in the description of the goods accompanying each goods.
5.2. The seller is not responsible for this, kad el. the goods in the store in their own color, shape or other parameters may not correspond to the actual size of the goods, shapes and colors due to the characteristics of the monitor used by the purchaser.
5.3. Each email. the item sold in the store has a certain shelf life, the specific term of which is indicated on the packaging of the goods.
5.4. If the product has expired at the time of delivery to the buyer, The seller undertakes to take back such goods and replace them with similar suitable goods or to refund the money paid for the expired goods..
6. Return and exchange of goods
6.1. Goods of poor quality are returned and replaced in accordance with 2001 m. June 29 d. Order No. of the Minister of Economy of the Republic of Lithuania. 217 New versions of the "Approval of the Rules for the Return and Exchange of Items" (approved 2012 m. March 15 d. No. 4-243) (http://www3.lrs.lt/pls/inter3/dokpaieska.showdoc_l?p_id=420479&p_query=&p_tr2=2) and Order No. of the Minister of Economy of the Republic of Lithuania. 258 “Regarding the sale of Items and provision of services, when contracts are concluded by means of communication, approval of the rules ", new versions (approved 2011 m. December 23 d. No. 4-959) (http://www3.lrs.lt/pls/inter3/dokpaieska.showdoc_l?p_id=415995&p_query=&p_tr2=2) procedure.
6.2. To return the item(-is) according to the Rules 5.1. point, The Buyer must inform the Seller by indicating the name of the returned goods, order number and return reason. You can do this with these contacts: +370 638 30 262 or info@depexa.lt.
6.3. When returning the goods, it is necessary to comply with these conditions:
6.3.1. The returned product must be in the original neat packaging (opened packaging is not identified as a violation);
6.3.2. The product must be undamaged by the buyer;
6.3.3. The product must not have lost its commercial appearance (intact labels, non-peeling protective films, etc.) (Note - this paragraph does not apply in this case, when a defective item is returned);
6.3.4. The returned product must be in the same configuration, what the Buyer received it;
6.3.5. When returning the goods, the buyer must fill in the return form and send it together with the returned goods.;
6.3.6. When returning the goods, the Buyer must indicate the address of the sender and pack the goods properly, so that it is not damaged during shipment. The seller will not refund the goods, which were damaged during shipment.
6.3.7. In those cases, when the Seller proves, that the Buyer is responsible for the defects of the goods, such item is not exchangeable, money is non-refundable.
6.3.8. The buyer can return the defective item through 14 days of its receipt.
6.4. The seller has the right not to accept the goods returned by the buyer, if the Buyer does not comply 5.3. the return procedures laid down in Article.
6.5. Returning the wrong product and / or poor quality product, The seller undertakes to take back such goods and replace them with similar suitable goods.
6.6. In the case of, when the Seller does not have goods suitable for replacement, The amount paid is returned to the buyer, excluding the price for delivery.
7. Methods of returning goods:
7.1. You can return defective goods to our DEPEXA showrooms at: Gedimino ave. 16 / Vilniaus st. 10 or Ukmergės st. 233, in Vilnius.
7.2.It is possible to send the goods using the Omniva post office or Lithuanian Post.
7. Privacy Policy:
7.1. The Buyer has the right to receive free of charge information about the data provided and saved by the Buyer, change them, block or delete by contacting the Seller by phone: +370 638 30 262 arba el. by mail: info@depexa.lt.
7.2. The buyer has the right to receive information, from what sources and what personal data he collected, for what purpose they are processed, to which data recipients are provided and have been provided for at least the last one year by contacting the Seller by telephone: +370 638 30 262 arba el. by mail: info@depexa.lt.
8. Cancellation of service or visit:
8.1. The client can cancel his visit or procedure before 24 hours before it.
8.2. The customer will pay in advance for his service or the procedure can recover the paid amount by notifying the salon before 24 hours before the start of the visit.
8.3. The customer will pay for the service or procedure in advance, and does not come to the visit. The salon reserves the right not to return the money to the client and to keep the paid amount for itself.
9. Information about
entities dealing with consumer disputes:
Disputes due to improper execution or non-execution of the contract
are examined out of court in accordance with the procedure established by the Law on the Protection of Consumer Rights of the Republic of Lithuania
In the State Office for the Protection of Consumer Rights, at Vilniaus st. 25, 01402 Vilnius, he. p.
tarnyba@vvtat.lt, tel. (8 5) 262 67 51, website www.vvtat.lt. You can apply electronically
submit through the EGS platform http://ec.europa.eu/odr/